Frequently asked questions
ALAN LENNOX MOTORS
CELERATING 45 YEARS
OF SERVICE
MERCEDES BENZ
EXCLUSIVE
SERVICE & REPAIRS
MEMBER OF VACC
Will My Warranty be void if i get my car serviced with ALM?
No, it won’t. Under Australian Consumer Law, you are free to service your vehicle at any licensed and qualified mechanic without voiding your manufacturer’s warranty.
At Alan Lennox Motors, we use quality parts and follow manufacturer specifications to ensure your warranty remains intact.
Does ALM USE GENUINE PARTS?
Yes. At Alan Lennox Motors, we use genuine Mercedes-Benz parts or high-quality OEM (Original Equipment Manufacturer) equivalents to ensure your vehicle maintains peak performance, reliability, and warranty compliance.
IS ALM EQUIPPED WITH THE CORRECT EQUIPMENT TO SERVICE MY MERCEDES-BENZ?
Absolutely. Alan Lennox Motors is fully equipped with the latest Mercedes-Benz-specific diagnostic tools and technology. This allows our technicians to accurately identify issues, perform software updates, and service your vehicle to factory standards.
How often should I service my Mercedes-Benz?
Usually every 12 months or 15,000km – whichever comes first. However, this can vary based on your model and driving habits. At Alan Lennox Motors, we can advise the best service schedule to keep your vehicle running at its best.